Shipping policy
Local Shipping Policy
- Free shipping for orders over $120
- Orders under $120: $13.95 flat shipping fee
- Orders are processed within 1–3 business days
- Estimated delivery time: 5–12 business days in Australia
- Tracking information will be provided once your order is shipped
🌍 International Shipping Policy
Shipping Rates
- Free international shipping on orders over $399 AUD
- Orders under $399 AUD: $35 AUD flat shipping fee
Processing Time
- Orders are processed within 1–3 business days
Estimated Delivery Time
- International delivery: 7–16 business days ( Vary depending on the customs checking time)
Tracking
- Tracking information will be provided once your order is shipped
- Please allow a few days for tracking updates to appear
📦 Additional Information
- Shipping times may vary depending on destination country and customs processing
- Customers are responsible for any customs duties or import taxes
- We are not responsible for delays caused by carriers or customs
🛍️ Agreement
By purchasing from Rivaee, you agree to our shipping and return policies.
For any issues, please contact us via email.